Soderholm & Associates Customer Service

Soderholm & Associates is committed to serving you with the very best in customer service. Whether you are a contractor, wholesaler, or mechanical engineer, our team is ready to assist you. Simply pick up the phone and call us - or contact us via this website.  For technical service help with Watts Regulator, Watts Drainage, A.O. Smith, Grundfos, Paco Pumps, Powers, State Industries, Takagi, Orion, PolyStar, or Water Control products, please contact our technical service department.

If you are a homeowner and have questions related to any of our product lines, except for Water Control Corporation, please contact your local plumber or the retail outlet where you purchased the product.

If you are a homeowner and have questions with Water Control Products, please contact us at 763-427-9638

If you are a contractor, wholesaler, or mechanical engineer, the following associates are ready to assist you:

• Becky Soderholm (Dormont, Febco, Watts WaterPex, Watts Radiant order entry and tracking).
  Direct: (763) 422-4440
• Cindy Bordwell (Order Entry/ Tracking for American Standard, Crane, Fiat, Jado, and RGA's).
  Direct: (763) 422-4442
• Joyce Manning Office Manager (Watts Drainage, Blucher, Grundfos, Paco Pumps, order entry and tracking).
  Direct: (763) 422-4441
• Bonnie Wright (Watts Regulator, Ames order entry and tracking).
  Direct: (763) 422-4457
• Robin Jendro (A.O. Smith, American Water Heater, State Industries, Takagi order entry, tracking and parts).    
  Direct: (763) 422-4449
• Dawn Sharpe (Order entry and tracking for Water Control, Partitions, Powers).
  Direct: (763) 422-4451
• Ryan Wright (Commercial quotations).
  Direct: (763) 398-6660
• Todd Wiles (Watts Regulator, Ames order entry and tracking).
  Direct: (763) 422-4463
• Teresa Mattson (Accounting, Financial).
  Direct: (763) 422-4450
• Susan Ahlers (Marketing & IT Coordinator).
  Direct: (763) 422-4453
• Emily Mattson (RGA Processing, Water Sample Reports).
  Direct: (763) 422-4453
• Technical Services Dept. (All Watts/Ames products, A.O. Smith, American Water Heater, State Industries, Water Control commercial products, Grundfos, Paco Pumps, Powers, Watts Drainage, Watts Radiant, Orion, PolyStar).
  Andy: (763) 422-4447, Jason S: (763) 422-4460, Rick: (763) 422-4461, Josh: (763) 398-6662, Chris M: (763) 422-4459
• Stuart (Stu) Olstad (Residential/Commercial softener startups/service).
  Water Control Main: (763) 427-9638